General privacy statement

ACE Lighting, located at Kammenstraat 78 2000 Antwerp Belgium, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://acelight.be

Kammenstraat 78 2000 Antwerp Belgium

+32 3 225 27 78

Tim Van Hool is the Data Protection Officer of ACE Lighting. He can be reached via tim@acelight.be.

Personal data that we process

 

ACE Lighting processes your personal data because you use our services and / or because you provide them to us. Below is an overview of the personal data we process:

  • First and last name;

  • Address data;

  • Phone number;

  • E-mail address;

  • IP address;

  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone;

  • Location data;

  • Information about your activities on our website;

  • Internet browser and device type;

  • Bank account number.

 

Special and / or sensitive personal data that we process

 

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@acelight.be, then we will delete this information.

For what purpose and on what basis we process personal data

 

ACE Lighting processes your personal data for the following purposes:

  • Handling your payment;

  • Sending our newsletter and / or advertising brochure;

  • You can call or mail if necessary to carry out our services;

  • Inform you about changes to our services and products;

  • To offer you the possibility to create an account;

  • To deliver goods and services to you;

  • ACE Lighting analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences;

  • ACE Lighting monitors your surfing behavior on various websites with which we tailor our products and services to your needs;

  • ACE Lighting also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

 

Automated decision-making

 

ACE Lighting does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example an employee of ACE Lighting) sitting in between.

 

How long we store personal data

 

ACE Lighting does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: (Category) Personal data > Retention period > Reason Personalia > Retention period > Reason Address > Retention period > Reason … > Retention period > Reason.

 

Sharing personal data with third parties

 

ACE Lighting will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. ACE Lighting remains responsible for these processing operations.

 

Cookies, or similar techniques, that we use

 

ACE Lighting uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website using this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

 

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by ACE Lighting and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@acelight.be. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. ACE Lighting also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

ACE Lighting takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact our customer service or via info@acelight.be. ACE Lighting has taken the following measures to protect your personal data: [add any other measures you may take]

 

  • Security software, such as a virus scanner and firewall;

  • TLS (formerly SSL). We send your data via a secure internet connection. You can see this at the address bar 'https' and the padlock in the address bar;

  • DKIM, SPF and DMARC are three Internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data;

DNSSEC is an additional security (addition to DNS) for converting a domain name (#company_website) to the linked IP address (server name); it is provided with a digital signature. You can have this signature checked automatically. In this way we prevent you from being redirected to a false IP address